Estate Sale Services
Every situation is unique; each situation needs to be handled with the unique needs of the client in mind. We take your situation to heart and handle it as we would our own family. We are very much aware that we are dealing with the contents of one’s life and are very respectful of that. With that in mind, there is a standard process that is involved with each On Site Estate Sale as described below...
Make an appointment to meet - Complimentary Consultation
It is possible for us to answer many of your initial questions via phone or email. However, to help you decide what options are best for you, it is necessary for us to meet with you at the home that requires liquidation services. This is a complimentary consultation, we will provide references of previous clients and we encourage you to contact them. We do ask that prior to us meeting you do not clean up or throw away any items. Something that may seem like trash to you may be a treasure to someone else. We will handle all of the "cleaning up" during our set up stage. Schedule a Complimentary Consultation
During our first meeting
At the time of our first meeting, we will sit down with those involved and discuss your situation, so going forward we can be sure that we meet all of your needs. We will also do a "walk thru" and make notes regarding items to be sold; your input is always very much appreciated. If there are items that are to be retained(not sold), please identify those to us during our meeting. In most cases we are able to give a range of expected value at this time. Again, there is no need to "clean up" before we come, we have seen it all and we are not afraid of hard work... we are here to relieve your stress, not create more!
After our meeting
After our meeting we will contact you and provide to you our estimate of the value of contents, our customized plan for your sale; including marketing & advertising strategy, time frame for preparation and sale dates and our commission percentage for your sale. We work on a flat percentage based on the total sales, for most situations there are not any upfront costs to you, all expenses are absorbed by us. Our fee is based on value of contents vs. the time involved in preparation for the sale. We only make money if you make money.
Contract
Once you decide to utilize our services, we will provide our comprehensive contract for your review and approval, this can be done in person or via email. Our contract clearly outlines all terms and conditions and what is expected of us.
Preparation
Depending on the size of the sale, and the amount of contents, we will need a couple of days to several weeks for set up. Presentation is a key factor for a successful sale. During the preparation for the sale, we clean, organize, stage, research and price every item to maximize profits. We remove any debris & trash from the property daily. We are very thorough in this process, should we come across any items containing personal, financial or historical information we will safely store these items for the family to review later. We utilize professional quality tables, staging risers & containers, high quality linens for table coverings, professional lighting, high grade stickers, hang tags and printed signs for pricing, our goal is to create an inviting and safe atmosphere during the sale. We are known for our organized & beautifully presented sales.
Family members are always welcome to review our set up and be onsite at anytime if they desire. Out of area clients receive email, phone, text and photo/video updates throughout the process. We are very sensitive to the emotional process that goes hand in hand with our business and are always available to help or just talk.
Advertising
Advertising is of extreme importance for a successful sale; we recommend a minimum of 3 weeks of advertising in advance of the sale (Preliminary advertising begins at contract signing and is updated as we prepare and stage the contents). All advertising is done at our expense. We photograph all items and create a custom portfolio for each sale with detailed descriptions and information. We advertise extensively on several national and local appropriate media, we may also prepare & post a Video Tour of the sale for clients and customers. Unique items and collections receive targeted marketing to ensure we are reaching the most valuable consumer. We guard the address of the property closely until the day of the sale to prevent potential theft. We are happy to share examples of advertising campaigns from previous sales upon request.
During the Sale
We pride ourselves on our selling ability. We have a sell through rate of over 90% - we have an extensive email list of people that follow our sales. Just like our clients, we treat our customers with respect and provide a friendly shopping experience. During the course of the sale, all monies are accounted for and reported to clients each evening. We only accept cash during the sale, this eliminates the possibility of bad checks or charge-backs on credit cards.
Post Sale
After the Sale, full financial accounting is made to the client and funds are distributed immediately or per the clients instructions if out of state. If the client is unable to visit the property after the sale or would just prefer not to, we will photograph and document any remaining items and private web link for your review.
We will assist you in handling any remaining items; we will never leave you with a mess. We work closely with several local nonprofit charities. At the clients discretion we will oversee the donation of remaining items and provide the Estate with a tax receipt. This enables us the leave the home clean and tidy.
Our primary goal is always to maximize the sales results for the Client, but on another note we have found that it is also important to take into account the emotions of the family that are involved in this process. We are very sensitive to the family’s needs and wishes, and have found that most have a huge weight lifted from them once we begin and actually are relieved at the completion of the sale. Our many experiences often are a benefit for resolve and provide the clients a sense of peace thru out the entire liquidation process.
To schedule a Complimentary In Home Consultation or speak with us regarding our services, please submit the Consultation Questionnaire form, or call us at 321-220-1378.
Make an appointment to meet - Complimentary Consultation
It is possible for us to answer many of your initial questions via phone or email. However, to help you decide what options are best for you, it is necessary for us to meet with you at the home that requires liquidation services. This is a complimentary consultation, we will provide references of previous clients and we encourage you to contact them. We do ask that prior to us meeting you do not clean up or throw away any items. Something that may seem like trash to you may be a treasure to someone else. We will handle all of the "cleaning up" during our set up stage. Schedule a Complimentary Consultation
During our first meeting
At the time of our first meeting, we will sit down with those involved and discuss your situation, so going forward we can be sure that we meet all of your needs. We will also do a "walk thru" and make notes regarding items to be sold; your input is always very much appreciated. If there are items that are to be retained(not sold), please identify those to us during our meeting. In most cases we are able to give a range of expected value at this time. Again, there is no need to "clean up" before we come, we have seen it all and we are not afraid of hard work... we are here to relieve your stress, not create more!
After our meeting
After our meeting we will contact you and provide to you our estimate of the value of contents, our customized plan for your sale; including marketing & advertising strategy, time frame for preparation and sale dates and our commission percentage for your sale. We work on a flat percentage based on the total sales, for most situations there are not any upfront costs to you, all expenses are absorbed by us. Our fee is based on value of contents vs. the time involved in preparation for the sale. We only make money if you make money.
Contract
Once you decide to utilize our services, we will provide our comprehensive contract for your review and approval, this can be done in person or via email. Our contract clearly outlines all terms and conditions and what is expected of us.
Preparation
Depending on the size of the sale, and the amount of contents, we will need a couple of days to several weeks for set up. Presentation is a key factor for a successful sale. During the preparation for the sale, we clean, organize, stage, research and price every item to maximize profits. We remove any debris & trash from the property daily. We are very thorough in this process, should we come across any items containing personal, financial or historical information we will safely store these items for the family to review later. We utilize professional quality tables, staging risers & containers, high quality linens for table coverings, professional lighting, high grade stickers, hang tags and printed signs for pricing, our goal is to create an inviting and safe atmosphere during the sale. We are known for our organized & beautifully presented sales.
Family members are always welcome to review our set up and be onsite at anytime if they desire. Out of area clients receive email, phone, text and photo/video updates throughout the process. We are very sensitive to the emotional process that goes hand in hand with our business and are always available to help or just talk.
Advertising
Advertising is of extreme importance for a successful sale; we recommend a minimum of 3 weeks of advertising in advance of the sale (Preliminary advertising begins at contract signing and is updated as we prepare and stage the contents). All advertising is done at our expense. We photograph all items and create a custom portfolio for each sale with detailed descriptions and information. We advertise extensively on several national and local appropriate media, we may also prepare & post a Video Tour of the sale for clients and customers. Unique items and collections receive targeted marketing to ensure we are reaching the most valuable consumer. We guard the address of the property closely until the day of the sale to prevent potential theft. We are happy to share examples of advertising campaigns from previous sales upon request.
During the Sale
We pride ourselves on our selling ability. We have a sell through rate of over 90% - we have an extensive email list of people that follow our sales. Just like our clients, we treat our customers with respect and provide a friendly shopping experience. During the course of the sale, all monies are accounted for and reported to clients each evening. We only accept cash during the sale, this eliminates the possibility of bad checks or charge-backs on credit cards.
Post Sale
After the Sale, full financial accounting is made to the client and funds are distributed immediately or per the clients instructions if out of state. If the client is unable to visit the property after the sale or would just prefer not to, we will photograph and document any remaining items and private web link for your review.
We will assist you in handling any remaining items; we will never leave you with a mess. We work closely with several local nonprofit charities. At the clients discretion we will oversee the donation of remaining items and provide the Estate with a tax receipt. This enables us the leave the home clean and tidy.
Our primary goal is always to maximize the sales results for the Client, but on another note we have found that it is also important to take into account the emotions of the family that are involved in this process. We are very sensitive to the family’s needs and wishes, and have found that most have a huge weight lifted from them once we begin and actually are relieved at the completion of the sale. Our many experiences often are a benefit for resolve and provide the clients a sense of peace thru out the entire liquidation process.
To schedule a Complimentary In Home Consultation or speak with us regarding our services, please submit the Consultation Questionnaire form, or call us at 321-220-1378.
